A direct mail follow-up or email follow-up ensure that your potential customers are frequently reminded of your products/services. It will, in turn, help them look back at your services/products. If client follow-up is not part of your core competency, consider outsourcing email management services to an expert provider of direct mail follow-up services in India.

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Make Mbsap work in 24 hours!


    At Mbsap, we have catered our services to several global customers and increased their sales by facilitating their marketing campaigns with our expert direct mail follow-up services. With our years of experience in the field of customer follow-up, we can approach your potential customers by following up on the regular direct mails and convert them into loyal customers. If you choose Mbsap as your offshore customer follow-up services partner, you can give your business a competitive edge.

    Our Direct Mail Follow-up Services

    We leverage our expertise to follow-up on the emails that you send to your customers through the following three ways-

    One-on-one Conversation

    We connect with customers through customized emails which helps us take the relationship further. We also have a definitive support style that includes a time-tested email tone, language & structure, visuals, and workflow.

    Email Reminders

    To ensure repeat business and boost the relationship with the client, we send reminder emails to the executives to remind them of the earlier message or email.

    Insights & Reporting

    Direct mail follow-up is a powerful marketing tactic that can track a customer’s buying decision. We can help you gather customer insights on their challenges and interests by focusing on all the touchpoints and help you create an effective marketing or sales campaign.

    Why Mbsap Direct Mail Follow-up Services?

    We use our time-tested best practices to help your business improve the marketing campaigns. Client follow-up services can get you quick results and drive your response rates. If you leverage advanced marketing automation tools, you can seamlessly follow-up on the customers list and close more sales. A few reasons to outsource direct mail follow-up services are –

    • Emails are an essential element in most successful marketing strategies
    • Email follow-up can enable your organization to contact your prospective customers without disturbing them and this can be done any number of times
    • Email marketing facilitates a prompt response from your prospective customers
    • Email marketing can ensure that your customers are well informed about your products/services

    Our Direct Mail Follow-up Process

    We can help your organization increase its lead conversion rate, by optimizing your advertising campaigns. We can also create a long-lasting customer engagement through our effective customer follow-up services. The direct mail follow-up process at Outsource2india is as follows –

    1. The well-trained professionals at Mbsap will first call your customers and substantiate their name & addresses
    2. This will ensure the right delivery of your message to the appropriate prospects
    3. We will then mail them with the required mail, after which we will follow-up with a customized call
    4. We will then convey information about your products/services and their benefits along with your message to your customers
    5. This potent blend of direct mail with call center follow-up will make your product response rates thrice the original rate

    Why Choose Mbsap for Direct Mail Follow-up Services?

    We are in the direct mail follow-up services domain for more than 22 years now. We target a specific list of potential customers to ensure optimal sales. A few of the many benefits of Mbsap direct mail follow-up services to Mbsap include –

    Flexible Pricing Options

    When your allocated budget is fixed, but you lack the necessary framework to follow-up on your clients, do not worry. Our offshore direct mail follow-up services are built in a way to offer you a customized solution based upon factors such as the volume of the emails, project complexity, industry, etc.

    100% Information Security

    Mbsap has accomplished ISO/IEC 27001: 2013 certification. This shows our commitment to safeguarding your systems and data from any unwanted interruption operations. Our workstations, systems, and delivery centers, systems are foolproof to secure your data from any security mishaps.

    State-of-the-art Infrastructure

    At Mbsap, our direct mail follow-up specialists leverage ultramodern infrastructure, tools, systems, and technologies that allow them to achieve the goals within the stipulated time. Moreover, our offices have 100% uninterrupted network facilities, sophisticated email marketing automation tools, etc.

    High Quality

    When you decide on mbsap direct mail follow-up services to us, you can rest assured that you will receive the best-quality customer follow-up services that will help you reach to your targeted audience.

    24/7 Availability

    Our team of email marketing specialists and call center representatives are available 24/7/7 days a week, which gives you the option to raise any query at any time of the day or night. We work on all the time zones that allow us to significantly reduce the response time.

    Experienced Team

    We only hire the best marketing personnel. We have more than 22 years of experience in providing direct mail follow-up services. Our marketing support executives exceed 50 in capacity and our total management experience surpasses 100+ man-years. So, when you outsource direct mail follow-up services to us, you can be sure that you will get promising leads.

    Ease of scalability

    We have enough resources to scale up or down your business requirements. Our solutions can help you penetrate the untapped market and improve your growth rate with no extra expense in terms of infrastructure or resources.