CALL CENTER SERVICES


15+
YEARS OF
EXPERIENCE


2500+
MEMBER
STRONG TEAM


11200+
HAPPY
CUSTOMERS


15+
DELIVERY
CENTERS

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    KEY DIFFERENTIATORS

    Call center outsourcing or contact center management solutions to O2I can transform your business processes and save up to 50% costs.

    Give your business a competitive edge and increase your organization’s efficiency by getting a virtual call center in India.

    CALL CENTER CASE STUDIES

    • BPO Process Gaps Fixed for a Healthcare Company
    • Customer Support Services to an Online Medication Retailer
    • Selling Mobile App using Outbound Calling
    • BPO Services for an IT Services Company
    • Inbound Tech Support Services Case Study
    • CATI Field Services Helped Study the Technology Behavior of Children

    INDUSTRIES WE CATER TO

    • Aerospace
    • Agriculture
    • Automotive
    • Customs Brokerage
    • Defense
    • Energy
    • Ecommerce
    • Entertainment
    • Finance
    • Food
    • Healthcare
    • Hospitality
    • Information Technology
    • Logistics
    • Manufacturing
    • Multimedia
    • Public Sector
    • Pharmaceutical
    • Retail & e-Commerce
    • Telecommunications
    • Insurance
    • Legal
    • Real Estate

    CALL CENTER ARTICLES

    • Call Centers in India
    • Benefits of Call Center Outsourcing
    • Outsource Technical Support Services to India
    • Why outsource inbound customer services?
    • 10 Key Challenges Faced By the Call Center Industry in India
    • 14 Factors Which Constitute A Great Customer Experience