{"id":5229,"date":"2021-07-06T20:46:24","date_gmt":"2021-07-06T20:46:24","guid":{"rendered":"https:\/\/mbsap.com\/en\/?page_id=5229"},"modified":"2021-07-31T22:08:58","modified_gmt":"2021-07-31T22:08:58","slug":"email-support-services","status":"publish","type":"page","link":"https:\/\/mbsap.com\/en\/email-support-services\/","title":{"rendered":"Email Support Services"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1627766198435{background-image: url(https:\/\/mbsap.com\/en\/wp-content\/uploads\/2021\/07\/mbsap-e-mail-support-services.jpg?id=6438) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_empty_space][vc_column_text css=&#8221;.vc_custom_1627766343283{margin-top: 20px !important;margin-right: 50px !important;margin-bottom: 20px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(0,0,0,0.5) !important;*background-color: rgb(0,0,0) !important;border-radius: 5px !important;}&#8221;]<\/p>\n<h2 style=\"color: #fff;\">EMAIL SUPPORT SERVICES<\/h2>\n<p style=\"color: #fff;\">Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are Mbsap their non-voice call center needs, including Email support services. We offer Email support services for technical as well as non-technical products and services.<\/p>\n<p style=\"text-align: right;\"><a class=\"vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-rounded vc_btn3-style-flat vc_btn3-icon-right vc_btn3-color-theme_style_3 h_secondary\">Read more<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1627766489862{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text css=&#8221;.vc_custom_1627766414367{margin-left: -50px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;border-radius: 5px !important;}&#8221;]<\/p>\n<h2>Get a FREE QUOTE<\/h2>\n<p>Make Mbsap work in 24 hours!<\/p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4932-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5229#wpcf7-f4932-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"4932\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4932-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"request_callback\">\n\t<div class=\"row\">\n\t\t<div class=\"col-md-6\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name\" value=\"\" type=\"text\" name=\"text-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-md-6\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"text-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-phone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone number\" value=\"\" type=\"tel\" name=\"text-phone\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-text\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message\" name=\"textarea-text\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div id=\"cf7sr-69e5e5b515c89\" class=\"cf7sr-g-recaptcha\" data-theme=\"light\" data-type=\"image\" data-size=\"normal\" data-sitekey=\"6Le8z8ocAAAAAPJ9zDWyNQn_j1HdmRHI3w-AlmBJ\"><\/div><span class=\"wpcf7-form-control-wrap cf7sr-recaptcha\" data-name=\"cf7sr-recaptcha\"><input type=\"hidden\" name=\"cf7sr-recaptcha\" value=\"\" class=\"wpcf7-form-control\"><\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-md-4\">\n\t\t\t\t\t<div class=\"input-group\">\n\t\t\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-rounded vc_btn3-style-flat vc_btn3-icon-right vc_btn3-color-theme_style_3 h_secondary\" type=\"submit\" value=\"Send\" \/>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;HOW DOES OUR EMAIL SUPPORT WORK&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; google_fonts=&#8221;font_family:Adamina%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][stm_info_box style=&#8221;style_5&#8243; title=&#8221;01&#8243;]<b>A<\/b>\u00a0knowledge base of frequently asked questions and answers will be created in collaboration with our customer&#8217;s needs and requirements.[\/stm_info_box][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][stm_info_box style=&#8221;style_5&#8243; title=&#8221;02&#8243;]<b>T<\/b>he knowledge base is continually updated and improved, based on our agents&#8217; interactions with customers.[\/stm_info_box][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][stm_info_box style=&#8221;style_5&#8243; title=&#8221;03&#8243;]<b>R<\/b>ealizing that there are few quick fix solutions, our agents are thoroughly trained and familiarized with the client&#8217;s processes, products and services.[\/stm_info_box][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][stm_info_box style=&#8221;style_5&#8243; title=&#8221;04&#8243;]<b>O<\/b>nce received, an email is scanned and routed to one of our well-trained, agents, who will provide clear, consistent &amp; complete answers to increase customer satisfaction &amp; reduce follow-ups.[\/stm_info_box][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][stm_info_box style=&#8221;style_5&#8243; title=&#8221;05&#8243;]<b>T<\/b>he use of a database that holds standard responses to frequently asked questions ensures that the agents have access to quick and standardized responses.[\/stm_info_box][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][stm_info_box style=&#8221;style_5&#8243; title=&#8221;06&#8243;]<b>T<\/b>he online knowledge base can also be used to provide immediate, personalized responses to customer queries.[\/stm_info_box][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1627767836074{background-color: #293040 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;6443&#8243; img_size=&#8221;large&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;HOW CAN OFFSHORE BUSINESS EMAIL SUPPORT SERVICES HELP ME?&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23f4f4f4&#8243; google_fonts=&#8221;font_family:Adamina%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221;][vc_column_text]<\/p>\n<ul>\n<li style=\"color:#fff;\">Having your customer&#8217;s email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction.<\/li>\n<li style=\"color:#fff;\">Offshoring business email support services enables you to balance load between peak and off-peak periods.<\/li>\n<li style=\"color:#fff;\">As a result, it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization.<\/li>\n<li style=\"color:#fff;\">Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1627768887393{background-image: url(https:\/\/mbsap.com\/en\/wp-content\/uploads\/2021\/07\/why-mbsap-email-support-services-to-o2i.png?id=6448) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;WHY OUTSOURCE EMAIL SUPPORT SERVICES TO OUTSOURCE2INDIA?&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Adamina%3Aregular|font_style:400%20regular%3A400%3Anormal&#8221;][vc_column_text css=&#8221;.vc_custom_1627769302853{margin-top: 30px !important;margin-bottom: 30px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;border-radius: 5px !important;}&#8221;]<\/p>\n<ul>\n<li>Mbsap is a company that has established itself in the field of Mbsap since 2002, and has gained competencies in other channels as well.<\/li>\n<li>We have the expertise to control scale with complexity, and have gained a reputation for reliability and quality assistance, especially in the sphere of email support.<\/li>\n<li>We understand the complex dynamics of email support and eCRM.<\/li>\n<li>Our core business is enriching customers&#8217; experience, while ensuring quick, cost-effective one-stop solutions.<\/li>\n<li>With a very high degree of process control, we bring to the table the best email customer support in the industry.<\/li>\n<li>We employ Microsoft Certified Engineers for technical support services.<\/li>\n<li>We provide in-depth training to our experienced professionals about your products and services on non-voice technical support.<\/li>\n<li>We provide 24\/7 email support service.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1627766198435{background-image: url(https:\/\/mbsap.com\/en\/wp-content\/uploads\/2021\/07\/mbsap-e-mail-support-services.jpg?id=6438) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_empty_space][vc_column_text css=&#8221;.vc_custom_1627766343283{margin-top: 20px !important;margin-right: 50px !important;margin-bottom: 20px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(0,0,0,0.5) !important;*background-color: rgb(0,0,0) !important;border-radius: 5px !important;}&#8221;] EMAIL SUPPORT SERVICES Email has now become the primary means of data transmission and customer relationship management. As a result, many companies<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages\/5229"}],"collection":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/comments?post=5229"}],"version-history":[{"count":11,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages\/5229\/revisions"}],"predecessor-version":[{"id":6451,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages\/5229\/revisions\/6451"}],"wp:attachment":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/media?parent=5229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}