{"id":5014,"date":"2021-07-03T15:57:04","date_gmt":"2021-07-03T15:57:04","guid":{"rendered":"https:\/\/mbsap.com\/en\/?page_id=5014"},"modified":"2021-07-24T12:39:16","modified_gmt":"2021-07-24T12:39:16","slug":"after-hours-call-center-services","status":"publish","type":"page","link":"https:\/\/mbsap.com\/en\/after-hours-call-center-services\/","title":{"rendered":"After Hours Call Center Services"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1627129398622{background-image: url(https:\/\/mbsap.com\/en\/wp-content\/uploads\/2021\/07\/24-hour-call-center.jpg?id=6386) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_empty_space][vc_column_text css=&#8221;.vc_custom_1627129557217{margin-top: 20px !important;margin-right: 50px !important;margin-bottom: 20px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(0,0,0,0.5) !important;*background-color: rgb(0,0,0) !important;border-radius: 5px !important;}&#8221;]<\/p>\n<h2 style=\"color: #fff;\">MBSAP AFTER HOURS CALL CENTER SERVICES<\/h2>\n<p style=\"color: #fff;\">Are you in search of a low budget after hours call center services for your business? Do you want to ensure continuous services to your customers through after hours call center system? Your search ends here. We, at Mbsap, implement a support system where your customers are tended for in the after hours. Our human agents and technology combinedly handle customer concerns when you aren&#8217;t around.<\/p>\n<p style=\"text-align: right;\"><a class=\"vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-rounded vc_btn3-style-flat vc_btn3-icon-right vc_btn3-color-theme_style_3 h_secondary\">Read more<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1627129640109{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text css=&#8221;.vc_custom_1627129615856{margin-left: -50px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;border-radius: 5px !important;}&#8221;]<\/p>\n<h2>Get a FREE QUOTE<\/h2>\n<p>Make Mbsap work in 24 hours!<\/p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4932-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5014#wpcf7-f4932-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"4932\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4932-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"request_callback\">\n\t<div class=\"row\">\n\t\t<div class=\"col-md-6\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name\" value=\"\" type=\"text\" name=\"text-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-md-6\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"text-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-phone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone number\" value=\"\" type=\"tel\" name=\"text-phone\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-text\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message\" name=\"textarea-text\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div id=\"cf7sr-69e60c1ee7498\" class=\"cf7sr-g-recaptcha\" data-theme=\"light\" data-type=\"image\" data-size=\"normal\" data-sitekey=\"6Le8z8ocAAAAAPJ9zDWyNQn_j1HdmRHI3w-AlmBJ\"><\/div><span class=\"wpcf7-form-control-wrap cf7sr-recaptcha\" data-name=\"cf7sr-recaptcha\"><input type=\"hidden\" name=\"cf7sr-recaptcha\" value=\"\" class=\"wpcf7-form-control\"><\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-md-4\">\n\t\t\t\t\t<div class=\"input-group\">\n\t\t\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-rounded vc_btn3-style-flat vc_btn3-icon-right vc_btn3-color-theme_style_3 h_secondary\" type=\"submit\" value=\"Send\" \/>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>After Hours Call Center Services We Offer<\/h3>\n<p style=\"text-align: justify;\">Mbsap is a reliable, available, and swiftly responding after hours call center services provider. We offer high-quality services that automatically makes us one of the best providers of after hours call center services in India. We take our clients into confidence through continuous support and communication. Our after hours call center services include &#8211;<\/p>\n<p>[\/vc_column_text][vc_tta_accordion][vc_tta_section title=&#8221;Off-hours Chat&#8221; tab_id=&#8221;1627129770429-4bd448fe-5151&#8243;][vc_column_text]Our agents will man the chat desk to help customers who try contacting you in the after hours. Our team courteously communicate with the client from behind the chat window to address their concerns.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;After-hours Guest Assistance&#8221; tab_id=&#8221;1627129770429-3f141066-6616&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">If your online business has clients dropping in the after hours, we&#8217;ll support them like an extension of your team. Maybe they are exploring your product range or have a requirement. Whatsoever, we offer guest assistance.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Network Monitoring (NOC Monitoring)&#8221; tab_id=&#8221;1627129903803-c08f5150-9c1e&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">Want to make sure your network is spic and span at all times? Our network monitoring experts will run regular and planned checks to keep your network health I optimal conditions.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;After-hours IT Support&#8221; tab_id=&#8221;1627129954353-fd0fd865-3e5f&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">If you need IT support during the after hours, we&#8217;d be glad to provide one without slack in quality and agility. Our team offers the best IT support without disrupting your peace of mind.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Ticket Logging &#038; Escalation&#8221; tab_id=&#8221;1627130000664-376de4db-2176&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">Escalation and need for triage can occur unannounced. If you are unequipped to deal with streamlined backend after hours issues, we&#8217;ll map our team to your backend functions to ensure exceptional service levels.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Notification Response Handling&#8221; tab_id=&#8221;1627130049966-8fe93d50-3bd2&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">Responding to notification can be an arduous challenge deriding regular business but in the after-hours, it can occasionally lead to a bottleneck. This can be prevented by allowing us to handle the notification responses.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;After-hours Help Desk&#8221; tab_id=&#8221;1627130133312-9d4e6b01-9161&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">We run help desk services that&#8217;ll benefit your business in a big way in the after hours. Our help desk agents are qualified to accept inbound queries through calls, email, or web chat and provide assistance.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;After-hours Emergency Call Center&#8221; tab_id=&#8221;1627130200262-59f55644-426b&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">Emergencies come unplanned and being proactive and prepared is the key to mitigating escalation and complexities. Our staff will man the after-hours emergency functions to help your business capture clients and maintain reputation.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;6386&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1627129398622{background-image: url(https:\/\/mbsap.com\/en\/wp-content\/uploads\/2021\/07\/24-hour-call-center.jpg?id=6386) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_empty_space][vc_column_text css=&#8221;.vc_custom_1627129557217{margin-top: 20px !important;margin-right: 50px !important;margin-bottom: 20px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(0,0,0,0.5) !important;*background-color: rgb(0,0,0) !important;border-radius: 5px !important;}&#8221;] MBSAP AFTER HOURS CALL CENTER SERVICES Are you in search of a low budget after hours call center services for your business?<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages\/5014"}],"collection":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/comments?post=5014"}],"version-history":[{"count":2,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages\/5014\/revisions"}],"predecessor-version":[{"id":6387,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages\/5014\/revisions\/6387"}],"wp:attachment":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/media?parent=5014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}