{"id":4894,"date":"2021-07-01T16:59:01","date_gmt":"2021-07-01T16:59:01","guid":{"rendered":"https:\/\/mbsap.com\/en\/?page_id=4894"},"modified":"2023-11-25T16:34:19","modified_gmt":"2023-11-25T16:34:19","slug":"call-center-services","status":"publish","type":"page","link":"https:\/\/mbsap.com\/en\/call-center-services\/","title":{"rendered":"CALL CENTER SERVICES"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1625937736178{background-image: url(https:\/\/mbsap.com\/en\/wp-content\/uploads\/2021\/07\/Blog-682X325-37.png?id=6203) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text css=&#8221;.vc_custom_1625937761824{margin-top: 100px !important;}&#8221;]<\/p>\n<h2>CALL CENTER SERVICES<\/h2>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1625248095808{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #44525f !important;border-radius: 5px !important;}&#8221;]<\/p>\n<div class=\"icon-box text-center\" style=\"padding-bottom: 20px;\">\n<p><i class=\"stm-certificate\" style=\"color: #6bd9ea; font-size: 35px;\"><\/i><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">15+<\/strong><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">YEARS OF<\/strong><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">EXPERIENCE<\/strong><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1625248351317{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #44525f !important;border-radius: 5px !important;}&#8221;]<\/p>\n<div class=\"icon-box text-center\" style=\"padding-bottom: 20px;\">\n<p><i class=\"stm-user\" style=\"color: #6bd9ea; font-size: 35px;\"><\/i><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">2500+<\/strong><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">MEMBER<\/strong><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">STRONG TEAM<\/strong><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1625248530916{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #44525f !important;border-radius: 5px !important;}&#8221;]<\/p>\n<div class=\"icon-box text-center\" style=\"padding-bottom: 20px;\">\n<p><i class=\"stm-award\" style=\"color: #6bd9ea; font-size: 35px;\"><\/i><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">11200+<\/strong><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">HAPPY<\/strong><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">CUSTOMERS<\/strong><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1625248638938{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #44525f !important;border-radius: 5px !important;}&#8221;]<\/p>\n<div class=\"icon-box text-center\" style=\"padding-bottom: 20px;\">\n<p><i class=\"stm-earth\" style=\"color: #6bd9ea; font-size: 35px;\"><\/i><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">15+<\/strong><br \/>\n<strong style=\"color: #fff; font-size: 20px;\">DELIVERY<br \/>\nCENTERS<\/strong><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221; css=&#8221;.vc_custom_1625244291801{margin-top: 20px !important;margin-right: 20px !important;margin-bottom: 20px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1625244666923{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;border-radius: 3px !important;}&#8221;]<\/p>\n<h2>Get a FREE QUOTE<\/h2>\n<p>Make outsourcing work in 24 hours!<\/p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4932-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4894#wpcf7-f4932-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"4932\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4932-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"request_callback\">\n\t<div class=\"row\">\n\t\t<div class=\"col-md-6\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name\" value=\"\" type=\"text\" name=\"text-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-md-6\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"text-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-phone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone number\" value=\"\" type=\"tel\" name=\"text-phone\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-md-12\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-text\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message\" name=\"textarea-text\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div id=\"cf7sr-69e7c3a8dd293\" class=\"cf7sr-g-recaptcha\" data-theme=\"light\" data-type=\"image\" data-size=\"normal\" data-sitekey=\"6Le8z8ocAAAAAPJ9zDWyNQn_j1HdmRHI3w-AlmBJ\"><\/div><span class=\"wpcf7-form-control-wrap cf7sr-recaptcha\" data-name=\"cf7sr-recaptcha\"><input type=\"hidden\" name=\"cf7sr-recaptcha\" value=\"\" class=\"wpcf7-form-control\"><\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-md-4\">\n\t\t\t\t\t<div class=\"input-group\">\n\t\t\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-rounded vc_btn3-style-flat vc_btn3-icon-right vc_btn3-color-theme_style_3 h_secondary\" type=\"submit\" value=\"Send\" \/>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1700929890676{padding-top: 40px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center; font-size: 26px;\"><strong>Call us now. Toll Free : +1-800-674-3751 (usa\/canada)<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;7368&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: left; font-size: 26px;\"><strong>Let us take technical weight off your shoulders\u00a0<\/strong><\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><a class=\"vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-rounded vc_btn3-style-flat vc_btn3-icon-right vc_btn3-color-theme_style_3 h_secondary\" href=\"tel:+1-800-674-3751 \">BOOK A CALL<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1625254871748{background-color: #eceffe !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;4935&#8243; img_size=&#8221;large&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1625249908380{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;]<\/p>\n<h3>KEY DIFFERENTIATORS<\/h3>\n<p>Call center outsourcing or contact center management solutions to O2I can transform your business processes and save up to 50% costs.<\/p>\n<p>Give your business a competitive edge and increase your organization&#8217;s efficiency by getting a virtual call center in India.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1625254613323{background-color: #0b0d25 !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1625254097808{margin-bottom: 20px !important;}&#8221;][vc_column_text]<\/p>\n<h2 style=\"color:#fff;\">CALL CENTER CASE STUDIES<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1700929571821{margin-left: 30px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-left-color: #2f5d74 !important;border-left-style: solid !important;border-right-color: #2f5d74 !important;border-right-style: solid !important;border-top-color: #2f5d74 !important;border-top-style: solid !important;border-bottom-color: #2f5d74 !important;border-bottom-style: solid !important;border-radius: 2px !important;}&#8221;]<\/p>\n<ul class=\"two-col-list\" style=\"color: #d6d6d6;\">\n<li style=\"color: #d6d6d6;\">BPO Process Gaps Fixed for a Healthcare Company<\/li>\n<li style=\"color: #d6d6d6;\">Customer Support Services to an Online Medication Retailer<\/li>\n<li style=\"color: #d6d6d6;\">Selling Mobile App using Outbound Calling<\/li>\n<li style=\"color: #d6d6d6;\">BPO Services for an IT Services Company<\/li>\n<li style=\"color: #d6d6d6;\">Inbound Tech Support Services Case Study<\/li>\n<li style=\"color: #d6d6d6;\">CATI Field Services Helped Study the Technology Behavior of Children<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1625252913483{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;4942&#8243; img_size=&#8221;large&#8221; alignment=&#8221;right&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1625254447347{background-color: #f4f4f4 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;4947&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;responsive-img&#8221; css=&#8221;.vc_custom_1625256120508{margin-top: 100px !important;margin-right: 50px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1625256449726{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;]<\/p>\n<h3>INDUSTRIES WE CATER TO<\/h3>\n<div class=\"row\">\n<div class=\"col-md-4\">\n<ul class=\"two-col-list\">\n<li>Aerospace<\/li>\n<li>Agriculture<\/li>\n<li>Automotive<\/li>\n<li>Customs Brokerage<\/li>\n<li>Defense<\/li>\n<li>Energy<\/li>\n<li>Ecommerce<\/li>\n<li>Entertainment<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-md-4\">\n<ul class=\"two-col-list\">\n<li>Finance<\/li>\n<li>Food<\/li>\n<li>Healthcare<\/li>\n<li>Hospitality<\/li>\n<li>Information Technology<\/li>\n<li>Logistics<\/li>\n<li>Manufacturing<\/li>\n<li>Multimedia<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-md-4\">\n<ul class=\"two-col-list\">\n<li>Public Sector<\/li>\n<li>Pharmaceutical<\/li>\n<li>Retail &amp; e-Commerce<\/li>\n<li>Telecommunications<\/li>\n<li>Insurance<\/li>\n<li>Legal<\/li>\n<li>Real Estate<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1625257882011{background-color: #0b0d25 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1700929590164{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h3 style=\"color: #fff;\">CALL CENTER ARTICLES<\/h3>\n<ul class=\"two-col-list\">\n<li style=\"color: #d6d6d6;\">Call Centers in India<\/li>\n<li style=\"color: #d6d6d6;\">Benefits of Call Center Outsourcing<\/li>\n<li style=\"color: #d6d6d6;\">Outsource Technical Support Services to India<\/li>\n<li style=\"color: #d6d6d6;\">Why outsource inbound customer services?<\/li>\n<li style=\"color: #d6d6d6;\">10 Key Challenges Faced By the Call Center Industry in India<\/li>\n<li style=\"color: #d6d6d6;\">14 Factors Which Constitute A Great Customer Experience<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221; css=&#8221;.vc_custom_1625258249693{margin-left: 120px !important;}&#8221;][vc_single_image image=&#8221;4959&#8243; img_size=&#8221;large&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1625937736178{background-image: url(https:\/\/mbsap.com\/en\/wp-content\/uploads\/2021\/07\/Blog-682X325-37.png?id=6203) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text css=&#8221;.vc_custom_1625937761824{margin-top: 100px !important;}&#8221;] CALL CENTER SERVICES [\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1625248095808{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #44525f !important;border-radius: 5px !important;}&#8221;] 15+ YEARS OF EXPERIENCE [\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1625248351317{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #44525f !important;border-radius: 5px !important;}&#8221;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages\/4894"}],"collection":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/comments?post=4894"}],"version-history":[{"count":32,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages\/4894\/revisions"}],"predecessor-version":[{"id":7970,"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/pages\/4894\/revisions\/7970"}],"wp:attachment":[{"href":"https:\/\/mbsap.com\/en\/wp-json\/wp\/v2\/media?parent=4894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}